Coaching and Mentoring


This course is designed to provide participants with the introductory knowledge and skills required to become effective coaches and mentors in the workplace. The course covers key principles and techniques of coaching and mentoring and provides practical tools to support the development of others.  

Learning objectives
  • Define the principles and ethics of coaching and mentoring
  • Understand the role of a coach and mentor and the differences between them
  • Explore different coaching and mentoring models
  • Develop active listening and questioning skills
  • Identify techniques to support personal and professional growth
Delivery method 

Can be delivered face to face, online or blended either in person or virtually e.g.  Teams/Zoom. Learners will have access to our learning platform where they can refer to the materials, watch extra resources such as videos and interactive activities and access links to organisations, for those that want to take their learning further. 

A full day is recommended for staff with little or no previous experience. For those with prior knowledge, a half day is recommended as a condensed session with post course materials. 

Workshops combine presentation slides, interactive exercises, individual reflection and group discussion.