Overview

This course will give participants the skills and confidence to be effective communicators in the workplace. We will look at how our interaction with others influences outcomes. Participants will learn about verbal and non verbal communication, listening skills and how to have constructive conversations to enhance relationships within and out with the organisation.   

Learning outcomes  

• Identify common communication styles   
• Gain understanding of the intentions, motivations and presentation of ourselves and others  
• Learn how to communicate effectively and with empathy to have meaningful conversations 
• Develop positive relationships and contribute to workplace wellbeing