Counselling Skills


The Counselling Skills course is designed to provide participants with a foundational understanding of effective counselling techniques and principles. Participants will learn how to build rapport with clients, develop active listening skills, and use empathy to create a supportive environment. This course is ideal for anyone interested in pursuing a career in counselling, or for those who would like to develop their interpersonal communication skills. 

Topics include
  • The principles of counselling 
  • The counselling process 
  • Active listening 
  • Empathy in counselling 
  • Barriers to effective communication 
  • Counselling techniques 
  • Ethical and legal considerations 
Delivery method 

Can be delivered face to face, online or blended either in person or virtually e.g.  Teams/Zoom. Learners will have access to our learning platform where they can refer to the materials, watch extra resources such as videos and interactive activities and access links to organisations, for those that want to take their learning further. 

A full day is recommended for staff with little or no previous experience. For those with prior knowledge, a half day is recommended as a condensed session with post course materials. 

Workshops combine presentation slides, interactive exercises, individual reflection and group discussion.