Deaf Awareness


This course will take the learner through definitions and diversity, and statistics around deafness. Learners will have an opportunity to learn about subtitles, lipreading, sign language and appropriate politeness. They will also explore working with interpreters and considerations in the workplace.   

Learning objectives
  • Explore definitions and diversity within deafness  
  • Understand communication skills and strategies for the individual’s needs  
  • Know the barriers deaf people face and the importance of equality, diversity and inclusion  
  • Learn about support techniques including open conversations 
Delivery method 

Can be delivered face to face, online or blended either in person or virtually e.g.  Teams/Zoom. Learners will have access to our learning platform where they can refer to the materials, watch extra resources such as videos and interactive activities and access links to organisations, for those that want to take their learning further. 

A full day is recommended for staff with little or no previous experience. For those with prior knowledge, a half day is recommended as a condensed session with post course materials. 

Workshops combine presentation slides, interactive exercises, individual reflection and group discussion. 

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