Emotional Intelligence (EI)


This professional development in emotional intelligence will look at models of EI and how our interaction with others influences outcomes. We will learn to become self aware and have the ability to recognise emotional intelligence in others. By the end of the course learners will have an understanding of emotional intelligence and knowledge of its power to transform personal and professional lives.  

Learning outcomes 
  • Define emotional, interpersonal and intrapersonal intelligence 
  • Gain understanding of the intentions and motivations of ourselves and others 
  • Analyse our own emotional intelligence and develop self awareness skills   
  • Learn how to communicate effectively to develop relationships and contribute to workplace wellbeing 
  • Recognise emotional strength in ourselves and others 
  • Understand the role of emotional intelligence and its impact on organisational strategy and culture 
Delivery method 

Can be delivered face to face, online or blended either in person or virtually e.g.  Teams/Zoom. Learners will have access to our learning platform where they can refer to the materials, watch extra resources such as videos and interactive activities and access links to organisations, for those that want to take their learning further. 

A full day is recommended for staff with little or no previous experience. For those with prior knowledge, a half day is recommended as a condensed session with post course materials. 

Workshops combine presentation slides, interactive exercises, individual reflection and group discussion. 

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