Feedback – Giving and Receiving


Effective feedback is essential for personal and professional development. This course will help participants to develop their skills in giving and receiving feedback in a constructive and productive way. Participants will learn the importance of feedback in improving performance, communication, and relationships. 

Learning objectives
  • Understand the importance of feedback in personal and professional development  
  • Identify different types of feedback and when to use them 
  • Develop skills in giving constructive feedback 
  • Use feedback to improve personal and team performance 
  • Handle difficult feedback situations with confidence 
  • Create a culture of feedback within their workplace. 
Delivery method 

Can be delivered face to face, online or blended either in person or virtually e.g.  Teams/Zoom. Learners will have access to our learning platform where they can refer to the materials, watch extra resources such as videos and interactive activities and access links to organisations, for those that want to take their learning further. 

A full day is recommended for staff with little or no previous experience. For those with prior knowledge, a half day is recommended as a condensed session with post course materials. 

Workshops combine presentation slides, interactive exercises, individual reflection and group discussion. 

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