Influencing Skills


In today’s complex and fast-pace environment, the ability to influence and persuade others is a key skill for success. This course aims to help participants develop their influencing skills by providing practical tools and techniques to build rapport, communicate effectively, and influence others in a positive and ethical way.

Learning objectives
  • Define key concepts related to influence and persuasion 
  • Build rapport and establish trust with others 
  • Communicate effectively and listen actively to others 
  • Apply techniques for persuasion and negotiation 
  • Understand ethical considerations in influencing others 
Delivery method 

Can be delivered face to face, online or blended either in person or virtually e.g.  Teams/Zoom. Learners will have access to our learning platform where they can refer to the materials, watch extra resources such as videos and interactive activities and access links to organisations, for those that want to take their learning further. 

A full day is recommended for staff with little or no previous experience. For those with prior knowledge, a half day is recommended as a condensed session with post course materials. 

Workshops combine presentation slides, interactive exercises, individual reflection and group discussion.