Overview
This professional development in leading and motivating teams will build on general management knowledge to look at leadership concepts including leadership styles, influencing, motivational techniques and communication skills. By the end of the course you will have a personalised toolkit of practical strategies to take back into the workplace.
Learning outcomes
- Understand what is meant by leading and motivating teams
- Learn about managing and leading change
- Explore communication skills and what is meant by emotional intelligence
- Learn active listening skills, conversational techniques and conflict resolution
- Develop your own leadership style to motivate and influence
- Create a personalised action plan to take your learning forward in your roles