We are committed to protecting your information and privacy.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

This notice explains how we use and process personal information collected. It addresses information provided to us

• When visiting our website site
• When using our learning platform and related programmes 
• When consulting in connection with provision of services
• When working with us 
• Otherwise as a result of our communications with you or one of our associates or clients
• When subscribing to our email updates or other marketing activities.

It sets out how we process it, with who we may share it and choices you can make regarding use of information collected. 

We also describe measures taken to protect security of information provided and how you can contact us about our privacy practices. Please read it carefully to understand our views and practices about why personal information is collected, what we do with it and how we use it.

Changes/updates

Technology and data privacy best practice are continually evolving areas. We reserve the right to revise this notice from time to time in consequence. Changes will be incorporated on this page. Please review it periodically. 

The last update was October 2021.

How we collect your personal information

We collect, retain and process personal information to enable us to provide training services and related business services.

We may collect personal information in a number of ways, including:

• Online via our website or any of our social media accounts such as Twitter, LinkedIn and Instagram
• Online via our learning platforms and other programmes 
• In hard copy by post, in person, or over the telephone
• Through provision of training services to you in person or electronically
• During the course of our dealings with you for or on behalf of a client and or/our associates 
• When you provide us with information relating to attendance on training, seminars or other promotional events
• When you contact by filling in a form to register for newsletters, email updates, competitions, seminars, events sponsored by us, or other services
• When you contact us with queries, we may keep a record of that correspondence
• When you complete surveys for research or quality purposes, although you do not have to respond to them
• When you attend in person at one of our offices
• When we collect your personal data from other third parties
• When we collect publicly available information about you or your business
• For placement, recruitment and selection purposes.

Personal information collected

The type of information collected depends upon our relationship with you and the context in which we obtain and process your personal data.

Information collected and processed may include details of the following types of information:

• Contact information (name, address, (including postal and email addresses), telephone numbers and gender)
• Occupational information, (job title, former job titles, organisational associations, professional experience and qualifications, interests and preferences where you advise us of these details in order to provide you with relevant tailored information about our services)
• Identification documents, including date of birth and photographic identification
• Online services in respect of which you have expressed an interest
• Other information collected and used in the course of our business
• Details of your visits to our site
• Where necessary and legally permitted, we may also collect sensitive data, such as diversity and health data and details of offences and related proceedings.

What we do with personal information collected

We use the information provided to:

• Ensure content from our site is presented in the most effective manner
• Contact you by email, post or phone where you have provided contact details. We may also keep a record of that correspondence
• Notify you about changes to our service
• Improve our products and services
• Conduct our legitimate business interests and those of our clients in connection with the provision of our services
• Maintain internal records, including about cancelled accounts
• Ensure good governance, accounting, management and auditing
• Carry out our obligations arising from any contracts entered into between us
• Refer you to another team within our organisation about other services which may be of benefit to your interests
• Provide you with information, products or services which you request from us
• Facilitate the provision to you of online or other training services
• Send you information, or newsletters and legal updates which you may find of interest where you have indicated your wish to be contacted for such purposes
• Pass your details to experts, and other professionals for the purposes of obtaining training, advice and complying with our contractual obligations
• Pass your details to secure third party service providers, who are under contract to assist us in our provision of services
• To contact you in the course of providing services to our clients
• Assist with recruitment and selection process
• Convert into anonymised, statistical or aggregated data which can’t be used to identify you but may be used for the purposes of statistics, research reporting and future planning for our business and strategic objectives
• Where we have other legitimate reasons, such as to enforce our terms of use, or take other action required or permitted by law or for other safety and security reasons

Who do we share your information with

In providing our services, we may provide your personal information to staff in our offices or other third parties, such as:

• Any successors in title to our business, or as part of mergers
• To our associates and other suppliers that we engage on our/your behalf. When we do so, they are required to act in accordance with our instructions and keep your personal information secure with an adequate level of protection
• To professional indemnity insurers, brokers, auditors and other professional advisers
• To auditors in connection with maintenance of our quality certifications
• To other third parties when required by law or other regulatory authority, where we are under a duty to do so to comply with legal or professional obligations
• To enforce or protect our rights, property or the safety of you, our staff and clients

On what basis do we process your information

The legal grounds for processing your personal data depend upon the nature of our relationship with you and the context of processing and are as follows:

• Processing is necessary for the performance of a contract with you, or to take steps prior to entering into a contract with you. 
• Processing is necessary for the purposes of our legitimate interests or those of our clients or associates in the provision of our services and use in proceedings
• Processing is necessary for compliance with mandatory legal obligations to which we are subject.

How long do we keep your personal information

We only retain your information for as long as is necessary for the purpose for which it was obtained. This could include compliance with legal obligations. It could also include conducting work as instructed, or establishing or defending claims which could be made against us.

Information collected from you concerning other people

Where you provide personal information to us about other people, we accept it on the understanding that you have made the other person aware about how we will use and disclose their information.

Children

Our services are not aimed at children. In matters involving children they will be represented by parents or legal guardians. Where we are acting in matters involving children we will explain why their personal data is needed and how it will be used.

Where will your personal information be processed

There may be occasions where we need to transfer your personal information to countries outside the European Economic Area, (EEA) which do not provide the same level of data protections as in the UK. For example, in relation to legal claims or transactions with an international element, or where we need to instruct overseas agents to assist us in performing our services. In these circumstances, we will take steps to ensure that your personal information is adequately protected by methods offering sufficient assurances and guarantees that the information is given the necessary safeguards to prevent it from accidental or unlawful, disclosure, access alteration or destruction.

Marketing

We may provide you with information which we think you may find interesting via our newsletters, updates, competitions, seminars and other events. You can choose to restrict the collection or use of your personal information for this purpose. You can ask us to change your preference for receiving such communications at any time.

Whenever you receive marketing communications from us, you will be able to indicate whether you wish to update your details or preferences.

Links to other websites

We may include links on our site to enable you to access third party sites directly. If you follow any links, this privacy notice will not apply. Third party sites operate their own privacy policies regarding processing of personal information and the use of cookies. Please check these policies before you submit any personal data to these external sites. We do not accept any responsibility for a third party site or use of your information or their use of cookies.

Your rights

You have the right to request details of personal information which we hold about you.

You have the right to correct or complete information held by us.

If you think any information we have about you is incorrect, incomplete or needs updating please also let us know. We will update any information as soon as possible.

You may also in certain circumstances:

• Request that we erase the personal data we hold about you
• Restrict its processing whilst we continue to hold it
• Where we process your data by automated means, ask us to transmit that data to another data controller. If you wish to request this we will let you know whether this is possible, taking into account compatibility of systems of the other data controller to whom you wish the transfer to be made
• Object to processing. If you raise such objection we must stop unless we can demonstrate (1) an overriding legitimate business interest or (2) such processing is necessary in relation to legal proceedings
• Have a right to be notified of a personal data breach if it results in a high risk to your rights and freedoms
• Right to withdraw your consent if you have given your consent to our processing of any of your personal data. (Please note that if you withdraw your consent, this will not affect the validity of any processing carried out prior to withdrawal).

Depending on the nature and extent of your request, we may be unable to continue working with you. In this event, you will remain liable for our fees and disbursements incurred before the request was made.

Our contact information in connection with the exercise of these rights or other privacy issues appears at the bottom of this page.

Security and storage: how we protect personal information

We have implemented controls around how we protect and handle personal information. We aim to protect the confidentiality, integrity and availability of the personal information we handle whilst in our possession.

At organisation level, we have implemented a suite of policies and procedures which support best practice. 

The internet is a global environment. It can involve transmission of data on an international basis. Transmission of information via the internet or any social media is not completely secure. By using our site and communicating with us electronically, you acknowledge and accept our processing of your personal information in this way.

Although we adopt appropriate technical and organisational measures to protect your personal information, we can not guarantee its security when sent to this site. Transmission is at your own risk.

Once your information is received by us either in electronic or physical form, we take all reasonable steps necessary to prevent unauthorised access and ensure your information is handled securely and in accordance with this privacy notice. We have put in place suitable electronic, physical and managerial procedures to protect and secure the information collected.

How to contact us

If you have any queries or requests regarding this notice, or our practices concerning your personal data, please contact hello@digitalbrickslearning.com

Digital Bricks Learning Ltd a company incorporated in Scotland at 5/10 Dean Bank Lane, Edinburgh, EH3 5BS with Company Registration number SC658416r