Autism and Neurodiversity
Overview Autism and neurodiversity can have a significant impact on individuals. This course aims to provide an understanding of what it means to be autistic and neurodiverse, as well as looking at strategies for supporting and communicating with individuals who have a neurodivergent profile. Learning objectives
Teamwork
Overview This course is designed to provide participants with an understanding of the importance of teamwork and the skills needed to work collaboratively with others. learners will develop an understanding of effective communication, conflict resolution, and the importance of trust and respect in building strong teams. Learning objectives
Supporting People by Phone
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Psychological Safety
Overview Psychological safety is about allowing all voices to be heard in the workplace. Organisations need staff to speak up to promote inclusion, wellbeing and innovation. This course will take learners through scenarios that highlight the value of having psychological safety, the models that support it and ideas to implement it in the workplace. Learning […]
Managing Difficult People, Conversations and Situations
Overview Successful communication is at the heart of every organisation. When communication breaks down or conflicts arise conversations need to be tackled in a thoughtful, fair and professional way. This course will teach learners at all levels of an organisation how to handle these challenges in the workplace. Learners will identify potential issues in language, […]
Leading and Motivating Teams
Overview This professional development in leading and motivating teams will build on general management knowledge to look at leadership concepts including leadership styles, influencing, motivational techniques and communication skills. By the end of the course you will have a personalised toolkit of practical strategies to take back into the workplace. Learning outcomes
Influencing Skills
Overview In today’s complex and fast-pace environment, the ability to influence and persuade others is a key skill for success. This course aims to help participants develop their influencing skills by providing practical tools and techniques to build rapport, communicate effectively, and influence others in a positive and ethical way. Learning objectives
Feedback – Giving and Receiving
Overview Effective feedback is essential for personal and professional development. This course will help participants to develop their skills in giving and receiving feedback in a constructive and productive way. Participants will learn the importance of feedback in improving performance, communication, and relationships. Learning objectives
Empowering Individuals and Teams
Overview The ability to empower teams is crucial to a successful and productive workplace. This course will help employees to balance personal goals with team and organisational goals, creating a collaborative and positive work environment. Participants will learn how to motivate and inspire for the success of everyone. Learning objectives
Presentation Skills
Overview Public speaking can be a daunting experience for many but it is an essential skill to have in a professional setting. This course is designed to provide participants with the techniques to become comfortable with public speaking and create impactful presentations. Participants will develop skills to engage and captivate an audience. Learning objectives